Care
A human reads every note.
Use this page for unauthorized memorials, incorrect facts, invasive photos, disputed claims, or urgent privacy concerns. We aim to reply within one business day.
If you are family
If a memorial exists without family authorization, start with the claim flow on the memorial page itself. Claim requests create a review trail for family managers and moderators, and keep the verification status clear.
What to include
For privacy, safety, or takedown requests, include the memorial URL, your relationship to the person, the specific content at issue, and the safest way to contact you. Do not upload sensitive documents unless a reviewer asks for them through a secure process.
Review priorities
Highest-priority reviews include unauthorized memorials, false service details, invasive photographs, private addresses, disputed next-of-kin claims, scam links, and commercial content added without family approval.
Removing a photo
Sign in and open your Account, then click Manage on your memorial. In the Photographs section, tap the × in the corner of any photo to remove it — you'll be asked to confirm.
Contact
Send a note below, or email support@flieder.life directly. For active disputes, the claim flow on a memorial is the fastest path — it routes directly to the moderation queue.