Policy
Privacy, by default.
Flieder is built around family control, careful review, and quiet memorial publishing. The full account of what we collect and how we use it is below — and never longer than it needs to be.
What we collect
Account details, memorial and person records, obituary and life-story text, privacy settings, location or QR preferences, guestbook tributes, photo or story uploads, claim requests, and the moderation trail that goes with them. Nothing else.
Drafts and accounts
You can begin a memorial before creating an account. Drafts are kept on your device until you sign up and choose to publish. Account access is used to protect the memorial, restore drafts, manage family controls, and review contributions.
Memorial visibility
Families choose private, unlisted, or public visibility. Private memorials are family-only. Unlisted memorials are shared by link. Public memorials may appear in search engines only if the family explicitly allows indexing.
Tributes and photos
Contributors may submit written tributes, stories, relationship details, and photographs when the family enables those options. By default, contributions are reviewed before they appear. Pending or rejected contributions are never shown on a public memorial.
Verification and claims
Claim and verification submissions may include relationship statements, authority explanations, and supporting documents. These are used solely to review who should control or verify a memorial. Documents are auto-deleted 30 days after the claim resolves.
Location and QR data
Families can add a meaningful place, address notes, coordinates, and QR sharing. Exact location is hidden unless the family chooses to show it. QR links are intended for programs, keepsakes, and memorial places.
Moderation and safety
Authorized family managers and moderators may approve, reject, or review contributions and claims. We may restrict content that appears false, invasive, abusive, commercial, or inconsistent with family privacy settings.
No grief commerce
Flieder defaults to no ads, no flowers, no candles, and no donation upsells. Paid features unlock preservation and family control — never grief-commerce defaults.
Support and takedowns
Families can use the support page to request review of unauthorized memorials, incorrect facts, privacy concerns, disputed claims, or sensitive content. A dedicated support contact is configured for the environment where Flieder is deployed.
Updated periodically. Material changes are surfaced before they take effect.